Welcome

To Our Dispatch Brothers and Sisters:

None of us have to struggle alone. The Illinois 911 Peer Support (IL911PS) Team is here when you need us. There are going to be times in our lives that are tough by virtue of what we experience as professionals and human beings. Strength is not shouldering another burden; rather, strength is in letting go and asking for help. IL911PS is made up of dispatchers just like you. If you need a peer to talk with and someone who can understand what you are experiencing because they have been there; we are here.

Mission Statement:

Illinois 911 Peer Support’s (IL911PS) mission is to recognize that all dispatch members are human beings who will be exposed to, and experience emotions. IL911PS will provide a safe, non-judgmental and confidential environment where members can engage in a healing conversation with a peer. IL911PS also seeks to share the concept of peer support and the structure of our program with those that request it. ​

Vision Statement:

Illinois 911 Peer Support seeks to contribute and provide ongoing emotional wellness resources that are readily needed for dispatchers.

Value Statement:

Illinois 911 Peer Support values the concepts of Making it Safe and Making it Matter. These values are upheld by an understanding that we have a calling to care for all dispatchers equally, and that we are all deserving of genuine support by our peers in a time of need, no matter the need.

Explanation of IL911PS:

Illinois 911 Peer Support is defined as assistance provided by a trained individual or group of trained dispatchers who answer the call to their brothers and sisters in need, regardless of the need.